We're Thrilled to be part of the Plant-Based Revolution!

Frequently Asked Questions

About Our Delicious Meal Plans
What kind of meal plans can I choose from?

Hey there, Flavor Explorer! At Olive & Basil, we've crafted two amazing categories for you to experience plant-powered deliciousness, each with its own unique perks!

  • Our Build Your Own path gives you total control over your meal selection! And is available in 3, 5, or 7-day plans. You get to choose exactly what tempts your taste buds for each specific day of each week from our menu of globally-inspired vegan & vegetarian dishes. It's perfect for picky eaters, adventurous foodies, and anyone who loves to design their own delicious journey.
  • Our Chef-Curated Experiences Path offers effortless excitement & chef-crafted genius? Let our expert chefs take the wheel! Dive into our themed pre-selected plans like the World Tour Plan (a 4-day culinary trip around the world!), power up your workday with Office Meal Plan (5 days of amazing lunches!), or fuel your fitness goals with Gym Meal Plan (10 days of plant-powered performance!). It's perfect for discovering new flavors and letting us handle the delicious details!

Your Taste, Your Way! Personalizing the 3, 5, or 7 day plans in your Build Your Own path is simple. Once you've picked your plan duration you'll be whisked away to our menu where you can select the meals that make your belly happy and add them to your plan for each day. Mix and match to your heart's content – then adjust portions and load upon Extras to build your perfect plant-based plate, exactly as you crave it! You can also select multiple meals for each day.

For Chef-Curated Experiences, Our culinary experts will surprise and delight you by pre-selecting your meals for you for all our themed plans i.e World Tour Plan, Gym Meal Plan and Office Meal Plan! You get to preview the meals selected and can still tweak portion sizes and add those tempting extras for a touch of your own magic – deliciousness, your way, guaranteed!

Ordering & Delivery – Getting the Goodness to You

Great news, Earthling – you can order your Olive & Basil goodness any day of the week!

  • For the speediest delivery, simply place your order before 3:00 p.m East African Time, from Tuesday through Friday, and your plant-powered meal will be delivered as early as the very next delivery date!
  • If you order after 3:00 pm East African Time, or anytime on Saturday, Sunday or Monday, your first delivery day will be on the next available Tuesday.

Your order calendar always shows you the earliest possible delivery dates – so you can easily pick a day that works for your delicious week ahead, whenever you order! We'll deliver.

If you choose our Build Your Own Path you will get as many meals as you select on each delivery with the additional portion sizes and Extras you select. However, for those who choose our Chef-curated experience path you will get a single pre-selected meal delivered to you on each delivery day with the additional portion sizes and Extras you select.

We don't take freshness lightly! To guarantee you receive the freshest, most vibrant plant-powered meals, we deliver from Tuesday through Saturday each week! We are closed for deliveries on Sundays and Mondays so that we can source the very best ingredients.

To keep things super fresh and organized we offer two delivery time slots each delivery day for all meal plans, apart from the Office Meal plan which is restricted to lunch.

  • Lunch deliveries happen between 12:00 pm - 2:00 pm
  • Dinner deliveries between 6:00 pm - 8:00 pm. You'll select your preferred window after you choose your plan!
Subscriptions & Managing Your Plan

We're all about flexibility, Earthling style! While we don't offer cash refunds, if life throws you a curveball, we'll happily convert your order value into Earthling Points! These points will be waiting in your account, ready for you to use as Olive & Basil Credits within the next 6 months. Consider it plant-powered credit for your next delicious adventure!

Currently, we don't offer pausing or cancellations for active subscriptions. So, please make sure you choose your delivery start day carefully knowing you're ready for a fantastic plant-based journey with us!

Allergies & Dietary Needs (We've Got You!)

We'd hate for any Earthling to miss out on our plant-powered goodness! Earthling safety is our priority, and we're here to help you choose meals that work for you. The best way to manage allergies is to check out the meal descriptions for each dish – they'll give you a great idea of what's inside.

In addition, we're more than happy to chat! Please contact our friendly Earthling Support Team via our 'Contact Us' page or tap the WhatsApp icon to chat with us directly! We're committed to serving you, our Earthlings, safely and deliciously!

Unfortunately, Earthling since the meals in the chef-curated experience path are pre-selected you will not be able to remove or switch the meals selected for any of the plans. Don't despair though because you can contact our friendly Earthling Support Team via our 'Contact Us' page or chat with us directly through WhatsApp who will be happy to give you further guidance!

We're proudly 100% plant-based, and offer a fantastic range of vegan & vegetarian options inspired by different global food destinations! Look out for the vegan and vegetarian symbol on our menu items – that little symbol is your guide to pure vegan deliciousness!

Discounts & More Goodness (Saving & Perks!)

You bet! We love treating our Earthlings! With our subscription plans, you automatically unlock delicious discounts: Get 5% off on 5-day plans and a juicy 7% off on 7-day plans – plant-based eating that's good for your wallet and your well-being! Keep an eye out for other special Earthling promotions too!

Need More Help, Earthling?

We're always here for our Earthlings! If you have any other questions, need a helping hand, or just want to chat about plant-based deliciousness, hop over to our 'Contact Us' page or simply tap the WhatsApp icon on our website to chat with us right away! Our friendly Earthling Support Team will get back to you faster than you can say "Jackfruit"!